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Secure Payment Methods

Multiple payment options with escrow protection for your peace of mind

Accepted Payment Methods

Bank Transfer (T/T)

Wire transfer directly to supplier accounts

Processing:1-3 business days
Fees:Bank fees apply

Mobile Money

MTN, Airtel, and other mobile wallets

Processing:Instant
Fees:Low fees (1-2%)

Credit/Debit Cards

Visa, Mastercard, American Express

Processing:Instant
Fees:2.9% + transaction fee

PayPal

Fast and secure online payments

Processing:Instant
Fees:3.5% + fixed fee

How Payment Works

01

Select Payment Method

Choose your preferred payment option during checkout

02

Funds in Escrow

Your payment is held securely until goods are delivered

03

Supplier Ships Order

Supplier receives notification and begins processing

04

Confirm Receipt

Inspect goods and confirm delivery to release payment

Payment Security

Escrow Protection

Funds held securely until delivery is confirmed

Verified Suppliers

All suppliers undergo thorough verification

Dispute Resolution

30-day protection for all transactions

Fraud Prevention

24/7 monitoring and advanced security

Common Questions

When will my payment be released to the supplier?

Your payment is held in escrow and only released after you confirm receipt and satisfaction with the goods. You have up to 30 days to inspect the order.

Are there any hidden fees?

No. All fees are clearly displayed during checkout before you confirm payment. Payment processing fees vary by method (bank fees, card fees, etc.).

Is my payment information secure?

Yes. All traffic uses encrypted HTTPS/TLS connections, and card details are typed on your payment provider’s own secure checkout page; we never see or store card numbers, expiry dates or CVV codes. Mobile money is handled by our payment processor. We do not claim an external security certification we have not been audited for; what we do claim is set out in our privacy policy.

Can I get a refund if something goes wrong?

Absolutely. If goods are not as described, damaged, or never delivered, you can request a full refund within 30 days. Funds are returned to your original payment method.

What currencies are accepted?

We accept USD, JPY, CNY, EUR, GBP, and UGX. Currency conversion rates are displayed during checkout.

Still have questions? Contact our support team